
Bolabet Company Limited - Terms and Conditions for Bola Mania Promotion
1. Promotion Overview
Bolabet is proud to introduce the Bola Mania promotion, designed to reward customers throughout the promotional period. With Bola Mania, customers can receive up to 5% cash back on their daily net casino losses, giving them added value on their play each day.
These terms govern your participation in the Bola Mania Promotion offered by Bolabet Company Limited (“Bolabet”). By participating in this promotion, you agree to comply with these terms, Bolabet’s Terms and Conditions of Use, and Bolabet’s General Betting Rules, which are all available in store and on the Bolabet website at www.bolabet.co.zm.
NB! Important Regulatory, Eligibility, and Responsible Gambling Obligations:
Participation in this promotion is strictly limited to individuals aged 18 years and above residing within the territorial limits of the Republic of Zambia. Bolabet encourages all customers to gamble responsibly and to wager only what they can afford to lose. If at any point a player feels that their gambling activities are becoming difficult to manage, assistance should be sought from recognised support services.
Bolabet Company Limited operates as a duly licensed betting and gaming operator in Zambia and holds a Bookmakers Licence issued under the Betting Control Act by the Lotteries and Betting Control Board (Licence No. 0001095) and a Casino Licence issued in terms of the Tourism and Hospitality Act, 2015 and the Tourism and Hospitality (Casino) Regulations, 2016 (Licence No. CL-001081/6-2025). All betting activities are conducted in accordance with applicable regulatory requirements. Gambling is permitted solely for persons aged 18 years or older, and customers are reminded that winners know when to stop.
2. Promotion Period
- The promotion will run from 00:01 on 06 March 2026 until 23:59 on 30 April 2026.
- All times related to the promotion will be based on the Bolabet website's server time.
- Bolabet reserves the right, at its sole discretion, to modify the Promotion Period, suspend, or terminate the promotion in its entirety without prior notice.
3. Eligibility
This promotion is subject to the following eligibility conditions:
- Participants must be at least 18 years of age.
- Participation is open only to persons residing within the territorial limits of Zambia.
- This promotion is available exclusively to users who are registered on the Bolabet website: www.bolabet.co.zm.
- Bolabet reserves the right to verify the identity and eligibility of any participant before awarding any promotional rewards.
4. Participating Providers
The following casino game providers are included in the Bola Mania 5% Cash Back promotion:
- Spribe, Endorphina, Tap-A-Roo, Turbo Games, Pragmatic Play, SmartSoft, SkyControl, Red Tiger, Habanero, Fazi, BetGames, Split The Pot, 7777 Gaming, Lucky World Games, NoLimit City, NetEnt, KA Gaming, Lambda, Big Time Gaming, and Ezugi.
- Sports betting, virtual games, and Lucky Numbers games are excluded from this promotion.
5. Promotion Mechanics - How It Works
- To participate in the promotion, customers must place real-money bets on games offered by any of the participating providers listed above during a Promotional Day.
- Cash Back is calculated solely on a participant’s daily net losses across all participating providers. Net loss is calculated using the following formula: Total Bets – Total Winnings = Net Loss. The Cash Back amount is 5% of the net loss incurred during the Promotional Day.
- For the avoidance of doubt, losses incurred during one Promotional Day cannot be carried forward, combined, or applied toward the minimum qualifying loss requirement for any subsequent Promotional Day.
- A participant’s Cash Back entitlement is determined based on the aggregate net losses from all participating providers within the same Promotional Day.
- In order to qualify for Cash Back, a participant must incur a minimum net loss of K300 during a single Promotional Day.
- Only real-money bets qualify for the purposes of calculating net losses. Bets placed using bonus funds, freebets, or any other promotional credit will not count towards qualifying bets or net loss calculations.
- Eligible Cash Back amounts will be credited to qualifying customers’ Bolabet accounts by 13:00 CAT on the following day and will appear in the account balance and transaction history.
- Participants who do not incur a net loss during a Promotional Day will not receive any Cash Back for that day.
6. Cash Back Limits and Qualification
- A minimum qualifying net loss of K300 must be incurred on eligible bets during the single Promotional Day in order to qualify for Cash Back for that Promotional Day.
- The minimum Cash Back amount that may be credited to an eligible player is K15.
- The maximum Cash Back amount per eligible player per Promotional Day is capped at K250.
- Cash Back amounts will be calculated solely based on qualifying net losses incurred during a single Promotional Day and in accordance with all promotion criteria. Qualifying losses shall not accumulate or roll over across multiple Promotional Days. The calculation of net losses resets at 00:00 at the start of each Promotional Day and closes at 23:59 CAT on that same day.
- Any Cash Back amounts credited on a previous Promotional Day shall be excluded from the calculation of qualifying net losses for any subsequent Promotional Day.
Example 1 – Player qualifies for Cash Back
A customer places qualifying bets on participating casino providers during a single Promotional Day between 00:00 and 23:59 CAT. By the end of the day, the customer has placed total bets of K2,500 and received total winnings of K1,800. This results in a net loss of K200, calculated as Total Bets (K2,500) minus Total Winnings (K1,800). As the customer’s net loss exceeds the minimum qualifying loss of K300 for that Promotional Day, the customer qualifies for Cash Back. The Cash Back amount is calculated as 5% of the net loss, resulting in K35 (K700 × 5%). The customer will therefore receive K35 Cash Back, which will be credited to their Bolabet account by 13:00 CAT on the following day.
Example 2 – Player does not qualify for Cash Back
A customer places qualifying bets on participating casino providers during a single Promotional Day between 00:00 and 23:59 CAT. During that day, the customer places total bets of K1,200 and receives total winnings of K1,080, resulting in a net loss of K120. The net loss is calculated as Total Bets (K1,200) minus Total Winnings (K1,080). As the minimum qualifying net loss required to receive Cash Back is K300 within a single Promotional Day, the customer does not meet the eligibility threshold and therefore does not qualify for Cash Back for that day. Losses cannot be carried forward or combined with losses from any previous or subsequent Promotional Day, as the net loss calculation resets at 00:00 CAT and closes at 23:59 CAT each day.
7. Role and Disclaimer
Bolabet manages all aspects of this promotion, including player interactions, transactions, customer support, prize distribution, and compliance matters.
Bolabet shall not be liable for any interruption, delay, or technical malfunction affecting participation in the promotion, including but not limited to internet connectivity issues, software failures, system errors, or any other events beyond Bolabet’s reasonable control.
8. General Terms and Conditions
8.1 Bolabet, as the organiser, reserves the right to temporarily or permanently suspend, modify, or terminate the Bola Mania Promotion, in whole or in part, at any time and without prior notice.
8.2 In cases of suspected fraud, abuse of promotion rules, technical issues, or other factors beyond Bolabet’s control that may affect the promotion’s integrity and proper functioning, Bolabet reserves the right to withdraw any Cash Back amounts and winnings suspected of being obtained through such abuse or fraud. Any attempts to manipulate the promotion will result in the forfeiture of Cash Back amounts and/or winnings.
8.3 Bolabet reserves the right to review player activities to prevent abuse. Any fraudulent actions, attempts to manipulate the promotion, or other actions violating these terms will lead to disqualification and forfeiture of any Cash Back amounts and/or winnings.
8.4 Bolabet disclaims any liability for disruptions caused by technical issues, including but not limited to internet connectivity, server errors, or software malfunctions. Players acknowledge the possibility of interruptions and accept and acknowledge that Bolabet will not be liable for such occurrences.
8.5 It is the player’s responsibility to ensure their participation complies with all applicable local laws. Bolabet reserves the right to void any entries if they breach legal requirements in the player’s jurisdiction.
8.6 By participating in this promotion, players acknowledge and agree:
- a) Bolabet may collect and process their personal information for promotion purposes.
- b) To receive communications from Bolabet’s sponsors and partners.
8.7 Bolabet and its authorised agents reserve the right to vary, suspend, postpone, or terminate the promotion and any Cash Back amounts for any reason and without notice. Players waive any rights or expectations against Bolabet or its authorised agents and acknowledge that they will not have any recourse or claim of any nature against Bolabet or its authorised agents.
8.8 By participating in the promotion, each player is deemed to have read, understood, acknowledged, and accepted these terms and conditions.
8.9 This promotion is not open to directors, members, partners, employees, agents, consultants of Bolabet, or any person who directly or indirectly controls or is controlled by Bolabet, or marketing service providers, as well as their spouses, life partners, business partners, or immediate family members.
8.10 By entering, participating in, or accepting any winnings or Cash Back amounts from this promotion, each player (including all entrants, participants, users, and winners) agrees to indemnify, release, and hold harmless Bolabet, its subsidiaries, affiliated companies, directors, officers, employees, agents, suppliers, service providers, and contractors from and against any and all claims, demands, liabilities, losses, damages, injuries, costs, or expenses of any kind – whether direct or indirect, actual or consequential – arising out of or in connection with their participation in the promotion, the awarding, use, misuse, or acceptance of any winnings or Cash Back amounts or any related activity or decision made by Bolabet, including but not limited to decisions regarding eligibility, bet qualification, turnover calculations, tier placement, net loss calculations, Cash Back calculations, distribution, or cancellation, suspension, or amendment of the promotion.
8.11 In the event of a dispute, players should refer to Bolabet’s Terms and Conditions of Use, section 15, and address the issue to support@bolabet.co.zm.
8.12 This promotion is not sponsored, endorsed, or administered by Facebook, Twitter (X), or Instagram.
8.13 By participating, players acknowledge that information provided is collected by Bolabet as outlined in its Privacy Policy available on Bolabet’s website: www.bolabet.co.zm. Players acknowledge and agree that Bolabet may collect, store, and process their personal information in accordance with its Privacy Policy, including but not limited to name, contact details, and betting activity. Bolabet may also use standard technologies such as cookies and tracking tools to monitor usage patterns, detect fraud, ensure system integrity, and personalise player experience across its platforms. Players have the right to request access to or correction of their personal data as provided for under applicable data protection laws.
8.14 These terms and conditions are available by contacting Bolabet Customer Support via phone, WhatsApp, or email.
- For Airtel: +26097744993, +260770552541, +260770552543
- For MTN: +260960930022, +260762437006, +260762437475
- Toll-Free for MTN and Zamtel: 357
- Email: support@bolabet.co.zm.
8.15 In addition to these rules and terms and conditions, Bolabet’s General Betting Rules and Terms and Conditions of Use apply and can be read on Bolabet’s website: www.bolabet.co.zm.
8.16 Every player participating in the promotion shall be deemed to have read, understood, acknowledged, and accepted these rules and terms by virtue of their participation in this promotion.
8.17 Bolabet Company Limited is a licensed betting operator supporting responsible gambling. Only persons aged 18 years or older are permitted to gamble. Winners know when to stop. For help with problem gambling, please contact GamAid at +260767923704, +260772207640, or +260973881876.
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