
Bolabet Company Limited – Terms and Conditions for Pragmatic Play’s “Crash & Win” Games
1. Introduction
These terms govern your participation in the “Crash & Win” promotion offered by Bolabet Company Limited (“Bolabet”) in collaboration with Pragmatic Play. By joining this promotion on the Bolabet platform, you agree to comply with these terms, Bolabet’s Terms and Conditions of Use, Bolabet’s General Betting Rules, and Pragmatic Play’s promotion rules. This promotion includes Daily Prize Drops.
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2. Eligibility
- Players must be at least 18 years old.
- Participation is restricted to Zambian residents only.
- This promotion is open exclusively to users registered on the Bolabet website: www.bolabet.co.zm.
3. Participating Games
- The Promotion applies exclusively to the following Pragmatic Play crash games:
- Spaceman
- High Flyer
- Big Bass Crash
4. Promotion Period
- The promotion will commence at 12:00 PM CAT on 4th December 2024 and will end at 11:59 PM CAT on 5th March 2025.
- All times related to the promotion will be determined based on the server time of the Bolabet website.
- Bolabet Company Limited reserves the right, at its sole discretion, to modify the promotion period, suspend, or fully terminate the “Crash & Win” promotion at any time and for any reason deemed necessary, including but not limited to cases of technical errors, regulatory requirements, or security concerns. Bolabet may exercise this right without prior notice to players. Players acknowledge that Bolabet’s decision in this regard shall be final, and by participating, they accept that the promotion’s continuation is subject to Bolabet’s operational discretion.
5. Participation Requirements
To participate in Crash & Win Prize Drops, players must opt-in by joining any qualifying Pragmatic Play game on the Bolabet platform.
- Qualifying Bets:
- Any real-money spin counts as a Qualifying Bet.
- For tournaments, a minimum bet of the ZMW equivalent of €0.15 is required.
- Currency:
- All wagers, prizes, and multipliers are calculated in Zambian Kwacha (ZMW), based on conversion rates provided by Pragmatic Play.
- It is the players sole responsibility to verify the Zambian Kwacha equivalent of €0.15. Due to fluctuating exchange rates, this amount should be checked before every bet is placed. Participants can verify the current exchange rate and ensure they are placing the correct bet amount in Zambian Kwacha by visiting the following website: https://www.oanda.com. If the bet placed by the participant is less than the Zambian Kwacha equivalent of €0.15, the participant will not qualify for the promotion.
- Bolabet does not accept any responsibility or liability for bets placed incorrectly. It is imperative that participants take the necessary steps to verify the exchange rate and ensure their bets meet the minimum required amount in Zambian Kwacha. Failure to do so will result in the player not receiving the possible prizes listed under 5. Promotion Structure below.
- Bolabet disclaims liability for bets placed incorrectly due to exchange rate discrepancies, and players will not be compensated for losses or misunderstandings arising from this issue.
- Bolabet will not compensate any participant for any losses or misunderstandings arising from incorrect bet placements due to exchange rate fluctuations. Participants are advised to regularly check the exchange rate before placing each bet to avoid any discrepancies.
6. Promotion Structure
- The promotion consists of Daily Prize Drops.
- Real-money spins may randomly trigger cash prizes, Free Spins Bonuses, or Instant Bonuses.
- Prizes may include fixed cash amounts or multipliers of the qualifying bet.
7. Prizes
- Prizes in Daily Prize Drops are paid into the player’s Bolabet account wallet.
- Free Spins Bonuses and Instant Bonuses are directly linked to the participating game where the bonus was won. These bonuses must be used within seven days of issue, after which they will expire.
- All prizes are free from wagering requirements, meaning players can withdraw winnings immediately subject to applicable tax deductions under Zambian law.
8. Game Mechanics
- Leaderboards for Prize Drops update live within the game interface.
- Players must opt-in to participate and may win multiple times within a single day.
- The list of participating games is available on Bolabet’s website or through customer support.
9. Pragmatic Play’s Role and Disclaimer
Pragmatic Play operates the promotion software but does not manage player interactions, which are handled by Bolabet. Any amendments to the promotion’s mechanics by Pragmatic Play will be communicated to Bolabet, and Bolabet will update players accordingly.
10. General Terms and Conditions
1. Bolabet, as the organiser, reserves the right to temporarily or permanently suspend or modify the promotion, in whole or in part, at any time without prior notice.
2. In cases of suspected fraud, abuse of promotion rules, technical issues, or other factors beyond Bolabet’s control that may affect the promotion's integrity and proper functioning, Bolabet reserves the right to withdraw the prizes (in whichever from they may be awarded) and any winnings suspected of being obtained through such abuse or fraud.
3. Bolabet and Pragmatic Play reserve the right to review player activities to prevent abuse. Any fraudulent actions or attempts to manipulate the promotion will result in forfeiture of winnings.
4. Bolabet and Pragmatic Play hold no responsibility for disruptions caused by technical issues, including internet connectivity or software malfunctions. Players acknowledge the possibility of interruptions and accept that Bolabet will not be liable for such occurrences.
5.It is the player’s responsibility to ensure participation complies with all local laws. Bolabet reserves the right to void any entries if they breach legal requirements.
6. By participating in this promotion, users agree:
- That Bolabet may collect and process their personal information for promotion purposes.
- To receive communications from Bolabet sponsors and partners.
7. Bolabet and its authorised agents reserve the right to vary, suspend, postpone, or terminate the promotion and any unclaimed prizes (in whichever from they may be awarded) for any reason and without notice. Players waive any rights or expectations against Bolabet or its authorised agents and acknowledge that they will not have any recourse or claim of any nature against Bolabet or its authorised agents.
8. By participating in the promotion, every participant is deemed to have read, understood, acknowledged and accepted these terms and conditions.
9. The promotion is not open to directors, members, partners, employees, agents, consultants of Bolabet, or any person who directly or indirectly controls or is controlled by Bolabet, or marketing service providers, as well as their spouses, life partners, business partners, or immediate family members.
10. By entering, participating, and/or accepting any prizes (in whichever from they may be awarded), players, entrants, participants, users, and/or winners indemnify, release, and hold harmless Bolabet (including its subsidiaries, associate companies, and affiliates), its directors, employees, agents, suppliers, and contractors from any actions, claims, or liabilities for injury, loss, damage, expense, claim, or damages of any kind resulting in whole or in part, directly or indirectly, from participation in the promotion and/or the use, acceptance, or possession of prizes, and/or participation (or nonparticipation) in a promotion - related activity.
11. In the event of a dispute, individuals should refer to Bolabet's General Betting Rules, section 15, and address the dispute to support@bolabet.co.zm.
12. This promotion is not sponsored, endorsed, or administered by Facebook, Twitter (X), or Instagram.
13. By participating, users acknowledge that information provided is collected by Bolabet, as outlined in its customer Privacy Policy available on Bolabet's website: www.bolabet.co.zm.
14. These terms and conditions are available by contacting Bolabet Customer Support via phone, or email. For Airtel: +26097744993, +260770552541, +260770552543. For MTN: +260960930022, +260762437006, +260762437475. Or call 357 Toll Free for MTN and Zamtel only. Or email support@bolabet.co.zm.
15. In addition to these rules, terms and conditions, all the usual Pragmatic Play game rules, general terms and conditions, and Bolabet’s General Betting Rules and Terms and Conditions of Use apply and can be read on Bolabet's website: www.bolabet.co.zm.
16. Every player participating in the promotion shall be deemed to have read, understood, acknowledged, and accepted these rules and terms and conditions by virtue of their participation in this promotion.
Bolabet Company Limited is a licensed betting operator supporting responsible gambling. Only persons aged 18 years or older are permitted to gamble. Winners know when to stop. For help with problem gambling, please contact: GamAid at +260767923704, +260772207640, or +260973881876.
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