Crash Back Promotion

 

Bolabet Company Limited - Terms and Conditions for Crash Back Promotion

 

1. Introduction

 

The Crash Back promotion is here to reward all loyal Bolabet and Pragmatic Play customers based on their real money losses during the period of 17th of May to 18th of May. Customers can receive up to 5% cash back on Pragmatic Play participating games from their losses during the promotional campaign period.

 

These terms govern your participation in the Crash Back promotion offered by Bolabet Company Limited (“Bolabet”). By participating in this promotion on the Bolabet platform, you agree to comply with these terms, Bolabet’s Terms and Conditions of Use, Bolabet’s General Betting Rules, and the usual Terms and Conditions of Pragmatic Play, which are all available on the Bolabet website at www.bolabet.co.zm.

 

2. Eligibility

 

This promotion is subject to the following eligibility conditions:

  • Players must be at least 18 years of age.
  • Participation is open only to persons residing within the territorial limits of Zambia.
  • This promotion is available exclusively to users who are registered on the Bolabet website: www.bolabet.co.zm.
  • Bolabet reserves the right to verify the identity and eligibility of any participant before awarding promotional rewards.

3. Participating Pragmatic Play Games:

  • High Flyer
  • Spaceman
  • Big Bass Crash

4. Promotion Period:

  • The promotion will commence at 08:00 AM CAT on 17th May, 2025 and conclude at 23:59 PM CAT on 18th May, 2025.
  • All times related to the promotion will be determined based on the server time of the Bolabet website.
  • Bolabet reserves the right, at its sole discretion, to modify the promotion period, suspend, terminate or modify the promotion in part or in its entirety without prior notice.

5. Promotion Mechanics - How It Works:

  • To qualify for the 5% cash back offer on High Flyer, Spaceman, or Big Bass Crash, participants must place a minimum real-money bet of K30 on any of these games.
  • Bets placed using freebets, bonus funds, or any other promotional credits will not qualify for this offer. Only real-money bets will be considered.
  • The 5% cash back is calculated on net losses only, using the formula: (Total Bets – Total Wins) × 5% = Cash Back Amount.
  • The cash back amount will be credited to eligible players’ accounts the once the promotional campaign has ended after a qualifying loss has occurred.
  • Once credited, the cash back will appear in the participant’s account and be available for use without requiring any claim or activation.

NB! Please Note: The total cash back that a participant can receive over the course of the promotion is capped at a maximum of K3,000. Once this limit is reached, no further cash back will be awarded, regardless of additional qualifying losses. This cap applies per user for the entire duration of the promotional period.

 

6. General Terms and Conditions:

 

6.1 Bolabet, as the organiser, reserves the right to temporarily or permanently suspend, modify, or terminate the Crash Back promotion, in whole or in part, at any time and without prior notice.

 

6.2 In cases of suspected fraud, abuse of promotion rules, technical issues, or other factors beyond Bolabet’s control that may affect the promotion’s integrity and proper functioning, Bolabet reserves the right to withdraw any prizes, winnings or cash back suspected of being obtained through such abuse or fraud. Any attempts to manipulate the promotion will result in the forfeiture of winnings.

 

6.3 Bolabet reserves the right to review player activities to prevent abuse. Any fraudulent actions, attempts to manipulate the promotion, or other actions violating these terms will lead to disqualification and forfeiture of any prizes or cash back.

 

6.4 Bolabet disclaims any liability for disruptions caused by technical issues, including but not limited to internet connectivity, server errors, or software malfunctions. Players acknowledge the possibility of interruptions and accept and acknowledge that Bolabet will not be liable for such occurrences.

 

6.5 It is the player’s responsibility to ensure their participation complies with all applicable local laws. Bolabet reserves the right to void any entries if they breach legal requirements in the player’s jurisdiction.

 

6.6 By participating in this promotion, players acknowledge and agree:

  • That Bolabet may collect and process their personal information for promotion purposes.
  • To receive communications from Bolabet’s sponsors and partners.

6.7 Bolabet and its authorised agents reserve the right to vary, suspend, postpone, or terminate the promotion and any unclaimed prizes or cash back for any reason and without prior notice. Players waive any rights or expectations against Bolabet or its authorised agents and acknowledge that they will not have any recourse or claim of any nature against Bolabet or its authorised agents.

 

6.8 This promotion is not open to directors, members, partners, employees, agents, or consultants of Bolabet, or any person who directly or indirectly controls or is controlled by Bolabet, or marketing service providers, as well as their spouses, life partners, business partners, or immediate family members.

 

6.9 By entering, participating in, or accepting any prize or cash back from this promotion, each player (including all entrants, participants, users, and winners) agrees to indemnify, release, and hold harmless Bolabet, its subsidiaries, affiliated companies, directors, officers, employees, agents, suppliers, and contractors from and against any and all claims, demands, liabilities, losses, damages, injuries, costs, or expenses of any kind, whether direct or indirect, in whole or in part, arising out of or in connection with participation in the promotion, the use or acceptance of cash back, or any related activity or decision, including decisions relating to eligibility, prize distribution, or cancellation of the promotion.

 

6.10 In the event of a dispute, players should refer to Bolabet’s General Betting Rules (section 15) and address the issue to support@bolabet.co.zm.

 

6.11 This promotion is not sponsored, endorsed, or administered by Facebook, Twitter (X), or Instagram.

 

6.12 By participating, players acknowledge that information provided is collected by Bolabet as outlined in its Privacy Policy available on Bolabet’s website: www.bolabet.co.zm. Players acknowledge and agree that Bolabet may collect, store, and process their personal information in accordance with its Privacy Policy, including but not limited to name, contact details, and betting activity. Bolabet may also use standard technologies such as cookies and tracking tools to monitor usage patterns, detect fraud, ensure system integrity, and personalise player experience across its platforms. Players have the right to request access to or correction of their personal data as provided for under applicable data protection laws.

 

6.13 These terms and conditions are available by contacting Bolabet Customer Support via phone, WhatsApp, or email.For Airtel: +26097744993, +260770552541, +260770552543. For MTN: +260960930022, +260762437006, +260762437475. For Zamtel: +260956998080. Toll-Free for MTN/Zamtel: 357. Email: support@bolabet.co.zm.

 

6.14 In addition to these rules, terms and conditions, Bolabet’s General Betting Rules, and Terms and Conditions of Use apply and can be read on Bolabet’s website: www.bolabet.co.zm.

 

6.15 Every player participating in the promotion shall be deemed to have read, understood, acknowledged, and accepted these rules and terms by virtue of their participation in this promotion.

 

6.16 Bolabet Company Limited is a licensed betting operator supporting responsible gambling. Only persons aged 18 years or older are permitted to gamble. Winners know when to stop. For help with problem gambling, please contact GamAid at +260767923704, +260772207640, or +260973881876.

 

 

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